Remote Travel Concierge — Create Unforgettable Journeys

Almaaventurera; Tampa (FL); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

A leading travel consultancy is seeking a Remote Travel Consultant to provide exceptional support to clients from the initial trip idea to their safe return home. The ideal candidate will engage with clients through various communication channels, assist with bookings, and resolve any travel-related issues with empathy and efficiency. This position offers fully remote flexibility, exclusive travel perks, and a community culture centered around a love for travel. Previous experience in customer service, particularly in the travel industry, is highly desirable.

Qualifications

• Excellent communication skills are essential for client interactions.
• Prior experience in travel, tourism, or hospitality is preferred.
• Detail-oriented with strong organizational skills.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, and special requests.
• Provide accurate insights on destinations and travel procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Job description

A leading travel consultancy is seeking a Remote Travel Consultant to provide exceptional support to clients from the initial trip idea to their safe return home. The ideal candidate will engage with clients through various communication channels, assist with bookings, and resolve any travel-related issues with empathy and efficiency. This position offers fully remote flexibility, exclusive travel perks, and a community culture centered around a love for travel. Previous experience in customer service, particularly in the travel industry, is highly desirable.