Remote Travel Concierge: Design Memorable Journeys

Sweetcarolinatravels; Phoenix (AZ); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Professional development through ongoing training

Community culture focused on connections and memories

Job summary

A travel consultancy is seeking a Remote Travel Consultant to support clients from initial trip ideas to their return home. You will engage with inquiries, assist with bookings, and provide updates and insights on travel destinations. Ideal candidates will have strong communication skills, a passion for travel, and experience in customer service. This fully remote position offers flexible scheduling, exclusive travel perks, and professional development opportunities.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and commitment to client satisfaction.

Skills

Strong written and verbal communication skills

Experience in customer service

Attention to detail

Tech-savvy

Love for travel

Job description

A travel consultancy is seeking a Remote Travel Consultant to support clients from initial trip ideas to their return home. You will engage with inquiries, assist with bookings, and provide updates and insights on travel destinations. Ideal candidates will have strong communication skills, a passion for travel, and experience in customer service. This fully remote position offers flexible scheduling, exclusive travel perks, and professional development opportunities.