Remote Travel Concierge & Client Services Specialist

DestinationKnot; United States; Remote; USD 42,000 - 60,000; Full time

Job summary

DestinationKnot is seeking a Travel Support Specialist to assist clients with communications, itinerary updates, and issue resolution. This role emphasizes white-glove service and proactive problem-solving to ensure smooth travel experiences.

Ideal candidates have travel industry or customer support background, sharp attention to detail, strong communication, and comfort using booking platforms and CRMs. Remote work flexibility is a plus, including evenings or weekends if needed.

Qualifications

• Experience in travel agency or customer support roles.
• Strong attention to detail and clear communication.
• Willing to work flexible hours including evenings and weekends.
• Tech-savvy with booking platforms and CRMs.

Responsibilities

• Assist with client communications and inquiries.
• Update itineraries and travel plans.
• Resolve travel issues and disruptions.
• Provide white-glove client service.

Skills

Travel experience

Customer support

Attention to detail

Communication skills

Flexibility

CRM experience

Tools

Booking platforms

CRM software

Job description

DestinationKnot is seeking a Travel Support Specialist to assist clients with communications, itinerary updates, and issue resolution. This role emphasizes white-glove service and proactive problem-solving to ensure smooth travel experiences.

Ideal candidates have travel industry or customer support background, sharp attention to detail, strong communication, and comfort using booking platforms and CRMs. Remote work flexibility is a plus, including evenings or weekends if needed.