Remote Travel Concierge & Client Experience Specialist

Destination Careers; Topeka (KS); Remoto; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work flexibility

Exclusive travel perks

Professional growth

Community of travel enthusiasts

Descrizione del lavoro

Destination Careers is seeking a Remote Travel Specialist to guide clients through every step of their journey, from planning to return home. You will assist with travel arrangements, answer questions, and resolve challenges with professionalism and care.

You will respond promptly across channels, help with modifications, and share up‑to‑date destination information. A proactive, detail‑oriented mindset and tech savviness are essential to deliver stress‑free experiences.

Competenze

• Excellent written and verbal communication.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail and proactive approach.
• Tech-savvy and quick to learn new booking tools.

Mansioni

• Respond to client inquiries across email, phone, and messaging.
• Support bookings with modifications, cancellations, and special requests.
• Provide accurate information on destinations, documents, and processes.
• Follow up to confirm plans and gather post‑trip feedback.
• Address concerns with empathy and efficiency to ensure satisfaction.

Conoscenze

Excellent communication

Customer service

Travel knowledge

Detail‑oriented

Tech‑savvy

Proactive mindset

Strumenti

Booking systems

CRM software

Descrizione del lavoro

Destination Careers is seeking a Remote Travel Specialist to guide clients through every step of their journey, from planning to return home. You will assist with travel arrangements, answer questions, and resolve challenges with professionalism and care.

You will respond promptly across channels, help with modifications, and share up‑to‑date destination information. A proactive, detail‑oriented mindset and tech savviness are essential to deliver stress‑free experiences.