Remote Travel Concierge & Client Experience Specialist

Livetripexperience; Scranton (Lackawanna County); On-site; USD 40,000 - 60,000; Full time

Job summary

Livetripexperience is seeking a detail-oriented Client Care Coordinator (Travel) to manage the logistical side of client travel experiences. This remote role emphasizes precise bookings, timely changes, and clear communication to ensure a seamless traveler journey.

The ideal candidate will be highly organized, capable of explaining complex travel information simply, and comfortable working independently in a flexible remote environment with proficiency in Google Workspace and CRMs.

Qualifications

• Detail-oriented with a focus on dates, names and travel requirements.
• Excellent written and verbal communication to explain travel details clearly.
• Self-motivated and able to manage own workload in a remote setting.

Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage bookings, confirmations, cancellations and refunds.
• Ensure client data and itineraries are accurate and up to date.
• Provide step-by-step assistance on travel regulations and policies.
• Collaborate with remote team to streamline service processes and improve client satisfaction.

Skills

Detail-oriented

Strong communicator

Self-motivated

Google Workspace

CRMs

Tools

Google Workspace

CRMs

Job description

Livetripexperience is seeking a detail-oriented Client Care Coordinator (Travel) to manage the logistical side of client travel experiences. This remote role emphasizes precise bookings, timely changes, and clear communication to ensure a seamless traveler journey.

The ideal candidate will be highly organized, capable of explaining complex travel information simply, and comfortable working independently in a flexible remote environment with proficiency in Google Workspace and CRMs.