Remote Travel Client Care Coordinator

Livetripexperience

Pittsburgh (Allegheny County)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Flexible schedule
Collaborative culture
Full training provided

Job summary

Livetripexperience is looking for a highly organized Client Care Coordinator to manage the logistical side of clients' travel experiences. This remote position ensures that all bookings, changes, and inquiries are handled with precision, making it ideal for detail-oriented professionals.

The successful candidate will coordinate communication between clients and travel providers, manage administrative tasks, ensure data accuracy, and provide step-by-step assistance regarding travel regulations. A collaborative culture and full training are offered to support your success.

Qualifications

  • You pay close attention to dates, names, and specific travel requirements.
  • You can explain complex travel information simply and clearly.
  • You thrive in a remote environment where you manage your own workflow.

Responsibilities

  • Coordinate communication between clients and travel providers to resolve questions and issues.
  • Manage administrative tasks related to booking confirmations, cancellations, and refunds.
  • Ensure all client data and itinerary details are accurate and up to date.
  • Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
  • Collaborate with the remote team to streamline service processes and improve client satisfaction.

Skills

Detail-Oriented
Strong Communicator
Self-Motivated
Familiarity with digital tools
Passion for the travel industry

Tools

Google Workspace
CRMs

Job description

Livetripexperience is looking for a highly organized Client Care Coordinator to manage the logistical side of clients' travel experiences. This remote position ensures that all bookings, changes, and inquiries are handled with precision, making it ideal for detail-oriented professionals.

The successful candidate will coordinate communication between clients and travel providers, manage administrative tasks, ensure data accuracy, and provide step-by-step assistance regarding travel regulations. A collaborative culture and full training are offered to support your success.

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