Remote Travel Concierge & Client Experience Specialist

Rudybtravel; New Haven (CT); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Ongoing training and development

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to assist clients at every stage of their travel journey. The role involves responding to inquiries, managing bookings, and providing exceptional customer service.

Ideal for detail-oriented individuals who are service-driven and passionate about travel, this position offers 100% remote work, opportunities for growth, and travel perks.

Qualifications

• Prior experience in customer service, especially in travel or hospitality.
• Ability to manage multiple client requests efficiently.
• Detail-oriented and organized.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide timely information regarding travel requirements.
• Confirm itineraries and ensure client satisfaction.
• Follow up with clients to ensure positive experiences.
• Document and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to assist clients at every stage of their travel journey. The role involves responding to inquiries, managing bookings, and providing exceptional customer service.

Ideal for detail-oriented individuals who are service-driven and passionate about travel, this position offers 100% remote work, opportunities for growth, and travel perks.