Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Compton (CA); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

100% remote work environment

Travel perks and discounts

Opportunities for professional growth

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout every stage of their travel journey. You will act as a trusted contact—from initial booking to post-trip follow-up—ensuring a seamless, high-quality experience.

Ideal candidates are detail-oriented, service-driven, and passionate about travel and hospitality. This full-time, remote role offers opportunities for growth and access to travel perks and discounts.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or related fields.
• Strong organizational skills and attention to detail.
• Comfortable using technology and new booking platforms.
• Reliable, proactive, and able to manage multiple requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, including changes and cancellations.
• Provide accurate information on destinations, requirements, and agency policies.
• Coordinate booking details and confirm itineraries.
• Proactively follow up with clients before and after travel.
• Maintain accurate documentation and update booking systems.

Skills

Verbal & written communication

Customer service experience

Organizational skills

Tech-savviness

Multitasking

Interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout every stage of their travel journey. You will act as a trusted contact—from initial booking to post-trip follow-up—ensuring a seamless, high-quality experience.

Ideal candidates are detail-oriented, service-driven, and passionate about travel and hospitality. This full-time, remote role offers opportunities for growth and access to travel perks and discounts.