Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Cincinnati (OH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks

Supportive team culture

Job summary

Rudybtravel is seeking a Remote Travel Customer Service Representative to assist clients throughout their travel journey. This role involves responding to client inquiries, assisting with bookings, and ensuring a high-quality customer experience.

The ideal candidate should possess excellent communication skills, customer service experience, and a passion for travel. Join our supportive team and make a positive impact on our clients’ travel experiences.

Qualifications

• Must have excellent communication skills.
• Prior experience in customer service, preferably in travel or hospitality.
• Strong organizational skills are necessary.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings, changes, cancellations.
• Provide accurate travel information and coordinate bookings.
• Follow up with clients pre and post-travel for positive experiences.

Skills

Excellent verbal and written communication skills

Customer service experience (travel, hospitality)

Strong organizational skills

Technology proficient

Proactive and reliable

Interest in travel

Job description

Rudybtravel is seeking a Remote Travel Customer Service Representative to assist clients throughout their travel journey. This role involves responding to client inquiries, assisting with bookings, and ensuring a high-quality customer experience.

The ideal candidate should possess excellent communication skills, customer service experience, and a passion for travel. Join our supportive team and make a positive impact on our clients’ travel experiences.