Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Eau Claire (WI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and industry-related discounts

Supportive team culture with ongoing training

Job summary

Rudybtravel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. This role involves assisting with bookings, responding to inquiries, and ensuring a positive experience for clients.

The ideal candidate will have excellent communication skills, a genuine interest in travel, and previous customer service experience. Join a supportive team culture that offers travel perks and ongoing training.

Qualifications

• Minimum 1-2 years of customer service experience, ideally in travel or hospitality.
• Proficient with technology and booking platforms.
• Detail-oriented with strong organizational skills.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings and special requests.
• Provide accurate information regarding destinations and travel requirements.
• Coordinate booking details and confirm itineraries for client satisfaction.
• Follow up with clients before and after travel to ensure positive experiences.
• Maintain accurate documentation and update booking systems as required.

Skills

Excellent verbal and written communication skills

Customer service experience (travel, hospitality, or service-related)

Strong organizational skills and attention to detail

Comfortable using technology and learning new systems

Reliable and proactive

Interest in travel

Job description

Rudybtravel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. This role involves assisting with bookings, responding to inquiries, and ensuring a positive experience for clients.

The ideal candidate will have excellent communication skills, a genuine interest in travel, and previous customer service experience. Join a supportive team culture that offers travel perks and ongoing training.