Remote Travel Concierge: Client Care Coordinator

Livetripexperience; Detroit (MI); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Collaborative culture

Full training provided

Competitive travel perks

Job summary

A travel service company is seeking a Client Care Coordinator to manage logistical tasks for clients' travel experiences. This role requires a detail-oriented individual who excels in communication and thrives in a remote work environment. Responsibilities include coordinating client-provider communications, managing bookings, and ensuring accurate itinerary details. The ideal candidate will have a passion for travel and proficiency with digital tools. Competitive travel perks and benefits are offered.

Qualifications

• Detail-oriented with strong attention to specifics in travel requirements.
• Ability to communicate complex travel information simply and clearly.
• Self-motivated, thriving in remote work environments.

Responsibilities

• Coordinate communication between clients and travel providers.
• Manage administrative tasks for bookings, cancellations, and refunds.
• Ensure client data and itinerary details are accurate.
• Assist clients with travel regulations and policies.
• Collaborate with the remote team to improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Familiarity with digital tools

Passion for the travel industry

Tools

Google Workspace

CRMs

Job description

A travel service company is seeking a Client Care Coordinator to manage logistical tasks for clients' travel experiences. This role requires a detail-oriented individual who excels in communication and thrives in a remote work environment. Responsibilities include coordinating client-provider communications, managing bookings, and ensuring accurate itinerary details. The ideal candidate will have a passion for travel and proficiency with digital tools. Competitive travel perks and benefits are offered.