Remote Travel Concierge & Client Care Specialist

Livetripexperience; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Collaborative culture

Full training provided

Job summary

Livetripexperience is seeking a highly organized Client Care Coordinator to manage travel logistics for clients. This remote position involves coordinating communication between clients and providers, as well as handling bookings, changes, and inquiries with precision. Ideal candidates are detail-oriented professionals who can communicate complex travel information clearly and effectively. The role offers flexibility in schedule, a collaborative work culture, and full training to ensure success.

Qualifications

• You pay close attention to dates, names, and specific travel requirements.
• You can explain complex travel information simply and clearly.
• You thrive in a remote environment where you manage your own workflow.
• Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.
• You have a passion for helping others explore the world.

Responsibilities

• Coordinate communication between clients and travel providers.
• Manage administrative tasks related to bookings and refunds.
• Ensure client data and itinerary details are accurate.
• Provide assistance regarding travel regulations and policies.
• Collaborate with the remote team to improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Digital Tools Proficiency

Interest in Travel

Tools

Google Workspace

Customer Relationship Management (CRM)

Job description

Livetripexperience is seeking a highly organized Client Care Coordinator to manage travel logistics for clients. This remote position involves coordinating communication between clients and providers, as well as handling bookings, changes, and inquiries with precision. Ideal candidates are detail-oriented professionals who can communicate complex travel information clearly and effectively. The role offers flexibility in schedule, a collaborative work culture, and full training to ensure success.