Remote Travel Concierge & Client Experience Coordinator

Cselitegetaways; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A travel service company is seeking a motivated individual to provide remote support to clients. The role involves assisting with coordination, updates, and inquiries to ensure a positive experience for clients preparing for upcoming trips. Ideal candidates will have strong communication skills and an interest in travel or hospitality. Responsibilities include handling client support via various channels and maintaining accurate records. This role is ideal for organized and dependable individuals who can manage tasks independently.

Qualifications

• Strong communication and interpersonal skills are essential.
• Customer service experience preferred but not mandatory.
• Must be organized and dependable.

Responsibilities

• Provide support to clients via email, chat, and phone.
• Assist clients with updates and changes to their plans.
• Ensure clients feel prepared before their departure.
• Maintain accurate records of client interactions.

Skills

Strong communication and people skills

Customer service experience

Organized

Dependable

Interest in travel or hospitality

Job description

A travel service company is seeking a motivated individual to provide remote support to clients. The role involves assisting with coordination, updates, and inquiries to ensure a positive experience for clients preparing for upcoming trips. Ideal candidates will have strong communication skills and an interest in travel or hospitality. Responsibilities include handling client support via various channels and maintaining accurate records. This role is ideal for organized and dependable individuals who can manage tasks independently.