Remote Travel Concierge: Client Care Coordinator

Livetripexperience; City of Albany (NY); Remote; Full time

Benefits offered by this job

Remote position with a flexible schedule

Collaborative culture

Full training provided

Competitive travel perks

Job summary

A leading travel coordination company is seeking a Client Care Coordinator to manage logistical details for clients' travel experiences. This remote position requires detail-oriented individuals who enjoy helping navigate travel complexities. The ideal candidate will excel in communication and self-management in a remote work setting. We offer a flexible schedule, a collaborative culture, and competitive travel perks and benefits.

Qualifications

• Attention to detail regarding dates, names, and specific travel requirements.
• Ability to explain complex travel information simply.
• Experience thriving in a remote work environment.

Responsibilities

• Coordinate communication between clients and travel providers.
• Manage booking confirmations, cancellations, and refunds.
• Ensure client data and itinerary details are accurate.
• Assist clients with travel regulations and policies.
• Collaborate with the remote team to improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Proficiency with digital tools

Passion for the travel industry

Tools

Google Workspace

CRMs

Job description

A leading travel coordination company is seeking a Client Care Coordinator to manage logistical details for clients' travel experiences. This remote position requires detail-oriented individuals who enjoy helping navigate travel complexities. The ideal candidate will excel in communication and self-management in a remote work setting. We offer a flexible schedule, a collaborative culture, and competitive travel perks and benefits.