Remote Travel Concierge

Travelbynight; Columbia (SC); Remote; USD 42,981,000 - 63,039,000; Full time

Job summary

Travelbynight is seeking personable, organized individuals to assist clients with vacation planning, destination research, accommodations, cruises, activities, and other travel arrangements.

You'll help clients compare options, coordinate trip details, communicate important information, and provide support before travel. Training and continued education are provided, and prior travel experience is not required.

Qualifications

• Excellent communication skills.
• Customer-service mindset.
• Strong organizational ability.
• Comfort learning online systems.
• Ability to manage responsibilities independently.

Responsibilities

• Assist clients with vacation planning and destination research.
• Coordinate accommodations, cruises, activities, and other travel arrangements.
• Communicate important information and provide support before travel.
• Help clients compare options and track trip details.

Skills

Excellent communication skills

Customer-service mindset

Strong organization

Comfort learning online systems

Ability to manage responsibilities

Job description

Turn great customer service skills into memorable travel experiences.

We're seeking personable, organized individuals to assist clients with vacation planning, destination research, accommodations, cruises, activities, and other travel arrangements.

You'll help clients compare options, coordinate trip details, communicate important information, and provide support before travel.

Previous travel experience is not required. Training, mentorship, and continued education are provided.

Ideal for someone who has:

• Excellent communication skills
• Customer-service mindset
• Strong organization
• Comfort learning online systems
• Ability to manage responsibilities independently

What We're Looking For:

• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Comfortable working independently and managing your time
• Able to communicate professionally by phone, email, and online
• Comfortable learning new systems and technology
• Interest in travel, hospitality, planning, or client service
• Willingness to participate in training and continued education
• Reliable internet access and access to a computer
• Must currently reside in the U.S., U.K., Australia, or LATAM