Remote Travel & Customer Experience Coordinator

Travelbynight; Norfolk (VA); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Remote work environment

Training and mentorship

Travel industry discounts and perks

Supportive team environment

Job summary

Travelbynight is seeking self-motivated individuals to research, plan, and coordinate memorable travel experiences. This flexible remote opportunity supports training, mentorship, and access to industry resources to help grow your client base.

No prior travel industry experience required; successful candidates will develop their skills and build a client base with remote support.

Qualifications

• Strong communication and customer service skills.
• Ability to research and plan travel itineraries.
• Organizational skills and attention to detail.

Responsibilities

• Consult with clients about travel preferences, budgets, and vacation goals
• Research cruises, resorts, hotels, destinations, and vacation packages
• Coordinate travel reservations and related details
• Provide personalized recommendations
• Communicate with clients throughout the planning process
• Build and maintain client relationships
• Participate in ongoing training

Skills

Communication

Customer service

Researching destinations

Organization

Independent work

Job description

Position Overview

We are seeking self-motivated individuals interested in helping clients research, plan, and coordinate memorable travel experiences.

This flexible remote opportunity is well suited for someone who enjoys customer service, organization, researching destinations, and working independently. You'll have access to training, mentorship, industry resources, and booking tools to help you develop your skills and grow a client base.

Previous travel industry experience is not required.

What You'll Do

• Consult with clients about travel preferences, budgets, and vacation goals
• Research cruises, resorts, hotels, destinations, and vacation packages
• Coordinate travel reservations and related details
• Provide personalized recommendations
• Communicate with clients throughout the planning process
• Build and maintain client relationships
• Participate in ongoing training

You May Be a Great Fit If You

• Are self-motivated and dependable
• Enjoy working independently
• Have strong communication and customer service skills
• Have an entrepreneurial mindset
• Enjoy researching and planning
• Are comfortable developing your own client base

What You'll Have Access To

• Flexible scheduling
• Remote work environment
• Training and mentorship
• Professional travel booking tools
• Supplier education and certifications
• Travel industry discounts and perks
• Supportive team environment

Basic Requirements

• Applicants must reside in the United States, United Kingdom, Australia, Spain, or Latin America.
• Access to a computer or smartphone with reliable internet.