Remote Travel Care Coordinator – Flexible Growth Path

Excitingtravelnow; Woonsocket (RI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and tools

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to enhance traveler experiences through excellent service and support. This role involves guiding clients during the travel planning process and ensuring their needs are met throughout their journey. Ideal candidates will possess strong customer service skills, attention to detail, and the ability to work independently in a remote setting. The company offers training, mentorship, and a flexible work environment with advancement opportunities.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building skills

Detail-oriented

Self-directed

Comfortable with new systems

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to enhance traveler experiences through excellent service and support. This role involves guiding clients during the travel planning process and ensuring their needs are met throughout their journey. Ideal candidates will possess strong customer service skills, attention to detail, and the ability to work independently in a remote setting. The company offers training, mentorship, and a flexible work environment with advancement opportunities.