Remote Travel Booking Coordinator

HB Travels; Boston (MA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote flexibility

Travel perks and discounted rates

Training and continuous support

Supportive team-oriented environment

Job summary

A travel agency is seeking a Travel Booking Coordinator to assist clients with vacation planning and booking. This role involves managing reservations, answering inquiries, and ensuring smooth travel experiences. Candidates should have strong communication skills and customer service experience. The position offers remote flexibility, travel perks, and training support to help staff excel in their roles.

Qualifications

• Experience in customer service, travel, tourism, or hospitality preferred.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist clients with travel planning, bookings, and changes.
• Maintain organized client records throughout the process.
• Follow up with clients before and after travel.
• Resolve concerns with empathy and effective problem-solving.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Organizational skills

Ability to manage bookings

Client-focused attitude

Job description

A travel agency is seeking a Travel Booking Coordinator to assist clients with vacation planning and booking. This role involves managing reservations, answering inquiries, and ensuring smooth travel experiences. Candidates should have strong communication skills and customer service experience. The position offers remote flexibility, travel perks, and training support to help staff excel in their roles.