Remote Travel Booking & Client Support Specialist

Destination Wedding Knots; Baltimore (MD); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote schedule

One-on-one onboarding

Access to booking tools

Job summary

Destination Wedding Knots is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

You will organize booking details, follow up with clients, maintain notes and templates, and provide support via email, phone, and messaging.

Qualifications

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.

Skills

Customer service

Communication

Organization

Remote work

Tools

CRM software

Job description

Destination Wedding Knots is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

You will organize booking details, follow up with clients, maintain notes and templates, and provide support via email, phone, and messaging.