Remote Travel Booking & Client Support Specialist
Destination Wedding Knots
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Benefits offered by this job
Job summary
Destination Wedding Knots is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role suits someone who communicates professionally and thrives in a flexible work environment.
Responsibilities include organizing booking details, providing support via email, phone, and messaging, and maintaining accurate client records with a focus on a smooth, positive guest experience. Training is provided.
Qualifications
- Strong customer service and professional communication.
- Organized and detail-oriented; comfortable using online tools.
- Ability to work remotely and manage your own schedule.
- Professional, dependable and proactive.
Responsibilities
- Assist clients with organizing booking details, dates, preferences, and service selections.
- Provide customer support through email, phone, and messaging in a professional manner.
- Help gather and maintain information needed for reservations and itinerary support.
- Coordinate booking details and follow up with clients as needed.
- Maintain accurate notes, client profiles, and documentation within our systems.
- Respond promptly to client questions and provide helpful guidance.
Skills
Tools
Job description
Destination Wedding Knots is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role suits someone who communicates professionally and thrives in a flexible work environment.
Responsibilities include organizing booking details, providing support via email, phone, and messaging, and maintaining accurate client records with a focus on a smooth, positive guest experience. Training is provided.
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