Remote Travel Booking & Client Support Specialist

Destinationknot; Virginia (MN); On-site; USD 35,000 - 52,000; Full time

Job summary

Destinationknot is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role suits someone who communicates professionally and thrives in a flexible work environment.

You will assist with organizing booking details, responding to inquiries, and maintaining client profiles while collaborating with the team to deliver a seamless travel experience.

Qualifications

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.

Responsibilities

• Assist clients with planning and booking details.
• Provide customer support via email, phone, and messaging in a professional manner.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Coordinate booking details and follow up with clients as needed.
• Stay informed about available destinations, suppliers, and experience options.
• Collaborate with the team to ensure a smooth and positive client experience.

Skills

Customer service

Communication

Remote work

Organization

Job description

Destinationknot is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role suits someone who communicates professionally and thrives in a flexible work environment.

You will assist with organizing booking details, responding to inquiries, and maintaining client profiles while collaborating with the team to deliver a seamless travel experience.