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Job summary
A travel business is seeking a full-time Client Services Associate to handle customer inquiries and provide support. This remote role includes responding to inquiries via email and phone, assisting with bookings, and managing invoicing. Ideal candidates possess strong communication and client services skills, and experience in the travel industry is a plus. This position offers the opportunity to work independently while supporting clients in their travel planning efforts.
Qualifications
Experience in the travel or hospitality industry is beneficial.
Proven ability to multitask and handle multiple client interactions simultaneously.
Basic knowledge of Finance and related processes is a plus.
Responsibilities
Handle customer inquiries and provide exceptional customer support.
Respond to emails and phone calls along with resolving client issues.
Assist with travel bookings and reservations and manage invoices.
Skills
Client Services and Customer Service skills
Customer Support and Communication skills
Problem-solving skills
Job description
A travel business is seeking a full-time Client Services Associate to handle customer inquiries and provide support. This remote role includes responding to inquiries via email and phone, assisting with bookings, and managing invoicing. Ideal candidates possess strong communication and client services skills, and experience in the travel industry is a plus. This position offers the opportunity to work independently while supporting clients in their travel planning efforts.