Remote Travel Booking Agent | Client Services Pro

Hellosunshinetravels; Birmingham (AL); Remote; USD 35,000 - 50,000; Full time

Job summary

A growing travel business is seeking a full-time Client Services Associate to handle customer inquiries and provide exceptional support. The role requires excellent customer service skills and the ability to multitask effectively. Responsibilities include responding to emails and phone calls, assisting with travel bookings, and managing invoices. The ideal candidate should have strong communication skills and previous experience in the travel industry is a plus. This is a remote position based in Alabama.

Qualifications

• Client Services and Customer Service skills are essential.
• Ability to multitask and handle multiple interactions simultaneously.
• Experience in travel or hospitality industry is beneficial.

Responsibilities

• Handle customer inquiries and provide exceptional support.
• Respond to emails and phone calls, resolving client issues.
• Assist with travel bookings and manage invoices.

Skills

Client Services and Customer Service skills

Customer Support and Communication skills

Multitasking

Problem-solving skills

Detail-oriented mindset

Job description

A growing travel business is seeking a full-time Client Services Associate to handle customer inquiries and provide exceptional support. The role requires excellent customer service skills and the ability to multitask effectively. Responsibilities include responding to emails and phone calls, assisting with travel bookings, and managing invoices. The ideal candidate should have strong communication skills and previous experience in the travel industry is a plus. This is a remote position based in Alabama.