Remote Travel Concierge & Client Services Associate

HB Travels; Roanoke (VA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible remote work opportunity

Training and ongoing professional development

Supportive and collaborative team environment

Opportunities to grow within the travel industry

Access to travel perks and discounts

Job summary

A leading travel services organization is seeking a Client Services Associate to provide exceptional support in booking travel arrangements. In this role, you will respond to client inquiries, assist with reservations, and ensure a positive travel experience. The ideal candidate possesses strong communication skills and attention to detail, with previous experience in travel or customer service preferred. This position offers flexibility for remote work and opportunities for professional development.

Qualifications

• Previous experience in travel, hospitality, or customer service is an advantage (but not required).
• Ability to work independently in a remote environment.

Responsibilities

• Respond to client questions and assist with travel reservations.
• Provide guidance on destinations, accommodations, and travel options.
• Handle itinerary changes, modifications, and special requests.
• Deliver excellent customer service and build positive client relationships.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities

Attention to detail

Ability to work independently

Enthusiasm for travel

Job description

A leading travel services organization is seeking a Client Services Associate to provide exceptional support in booking travel arrangements. In this role, you will respond to client inquiries, assist with reservations, and ensure a positive travel experience. The ideal candidate possesses strong communication skills and attention to detail, with previous experience in travel or customer service preferred. This position offers flexibility for remote work and opportunities for professional development.