Remote Travel Agent

Traveling with Michaila; Baltimore (MD); Remote; USD 35,000 - 55,000; Full time

Job summary

Traveling with Michaila in Baltimore seeks a Remote Travel Agent to manage the full booking process for clients, from initial inquiry to trip completion. You will research destinations, book flights, hotels, tours, and provide clear itineraries.

This role thrives on client communication, organization, and reliability in a home-based setup. You will work independently, using standard booking tools and CRM to ensure smooth travel experiences and post-trip follow ups.

Qualifications

• Strong communication and customer service skills are required.
• Excellent organizational skills and close attention to detail are essential.
• Ability to manage multiple bookings and deadlines simultaneously.

Responsibilities

• Consult with clients to understand travel goals, budgets and timelines.
• Research and recommend destinations, accommodations, and activities.
• Book and manage travel arrangements from start to finish.
• Prepare itineraries and travel documents for clients.
• Handle changes, cancellations and rebookings as needed.
• Follow up with clients after trips to assess satisfaction.

Skills

Communication

Customer service

Organizational skills

Time management

Remote work

Attention to detail

Multitasking

Tools

Online booking tools

Reservation systems

Job description

We are seeking a Remote Travel Agent based in Baltimore, Maryland, to support clients throughout the entire travel booking process, from the initial inquiry through the completion of their trip. This role is suited to a service-oriented professional who enjoys planning travel, coordinating details, and helping clients feel confident in their travel arrangements.Key ResponsibilitiesConsult with clients to understand their travel goals, preferences, budgets, and timelines.Research and recommend destinations, accommodations, transportation, and activities that align with client needs.Book and manage travel arrangements from start to finish, including flights, lodging, tours, and related services.Prepare clear itineraries and provide accurate travel documentation and information.Guide clients through each stage of the booking process, answering questions and addressing concerns promptly.Handle changes, cancellations, and rebookings, and assist clients with issues that arise before or during travel.Maintain accurate client records and booking details.Follow up with clients after their trips to assess satisfaction and encourage future bookings.QualificationsStrong communication and customer service skills, with the ability to build positive client relationships.Excellent organizational skills and close attention to detail.Ability to manage multiple client bookings and deadlines simultaneously.Comfort using online booking tools, reservation systems, and standard communication platforms.Ability to work independently and manage time effectively in a remote environment.A reliable internet connection and a suitable home workspace.Prior experience in travel planning, hospitality, or customer service is beneficial.What We OfferA fully remote working arrangement for candidates based in Baltimore, Maryland.The opportunity to work directly with clients and manage the complete booking experience.A role within a travel-focused company dedicated to creating personalized travel experiences.