Remote Training & Talent Development Specialist II

Service Experts; Georgia; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Insurance programs

401(k) matching

Career development

Training opportunities

Job summary

Service Experts is seeking an instructional design and training specialist to plan, develop, and deliver sustainable training programs across the organization. You will use instructor-led, e-learning, and multimedia formats to meet broad training needs and improve performance.

Responsibilities include conducting needs assessments, creating materials, and evaluating program effectiveness. Travel up to 30% and a collaborative, office-from-home work setup are expected.

Qualifications

• Advanced analytical, business acumen and critical thinking skills.
• Self-motivated and able to work with limited supervision.
• Ability to interpret educational needs and develop effective instructional solutions
• Working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology
• Proficient in productivity tools including: Microsoft Office products, including: PowerPoint, Excel, Word, TEAMs and Outlook.
• Skilled in and presenting ideas in a clear, concise manner.
• Ability to work in a team-oriented, collaborative environment.
• Project management and presentation skills and the ability to resolve complex problems and issues.
• Strong verbal and written communication skills with a focus on rapport building, listening, and the ability to deliver effective training programs.
• Ability to consult with stakeholders to offer important technological and organizational feedback.
• Demonstrated ability to train adult learners required.
• Ability to effectively prioritize and execute tasks in a complex environment.
• Working Conditions and Physical Effort
• Remote/office from home
• 30% average travel: certain seasons and projects require a higher % of travel others require less.
• Moderate physical activity, including: lifting to 60lbs and extended periods of walking and standing.
• Work is normally performed in an office or classroom environment with occasional work in the field.

Responsibilities

• Plans, designs, develops, and delivers sustainable strategic training and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
• Participates in the design, development and implementation of training programs of a broad organizational scope.
• Conducts needs assessments to identify and evaluate training requirements for high impact technical training.
• Conducts or facilitates general or specific technology training programs.
• Develops training materials to include training handbooks, job aids, models, multimedia visual aids, computer and web-based tutorials, and standard operating procedures.
• Researches and studies advancements in educational technologies and methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
• Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs
• Evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
• Consults with cross functional project teams, leaders and/or stakeholders.
• Coordinates or performs administrative functions necessary to deliver and document training programs.
• Performs miscellaneous job-related duties as assigned.

Education

Bachelor's Degree

Tools

PowerPoint

Excel

Word

Teams

Outlook

Job description

Service Experts is seeking an instructional design and training specialist to plan, develop, and deliver sustainable training programs across the organization. You will use instructor-led, e-learning, and multimedia formats to meet broad training needs and improve performance.

Responsibilities include conducting needs assessments, creating materials, and evaluating program effectiveness. Travel up to 30% and a collaborative, office-from-home work setup are expected.