Remote Trading Ops & Client Services Associate

Global Liquidity Partners; Trade (TN); On-site; USD 50,000 - 65,000; Full time

Job summary

Global Liquidity Partners seeks a Trade Support / Client Services & Operations Associate to back two affiliated broker-dealers. This role oversees trading activity, client support, and operational workflows with an emphasis on accuracy and responsiveness.

The candidate should excel in a fast-paced capital markets environment, be detail-oriented, and able to work 3:30 AM–11:30 AM ET. The position is remote with onboarding in-office training.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Exceptional attention to detail and organizational ability.
• Ability to work independently in a remote environment.
• Proficiency with Microsoft Excel and general business software.

Responsibilities

• Monitor trading systems, market connectivity, and operational workflows during pre-market and regular trading hours.
• Investigate and resolve trade breaks, order issues, routing exceptions, and operational inquiries.
• Coordinate with technology, compliance, clearing firms, exchanges, and counterparties to resolve issues efficiently.
• Perform daily operational checks and support critical start-of-day processes.
• Assist with regulatory reporting and operational controls.
• Serve as a primary point of contact for broker-dealer and institutional clients.
• Respond promptly to client inquiries regarding orders, executions, market access, connectivity, and platform functionality.
• Escalate and coordinate resolution of client issues across internal teams.
• Build strong client relationships through professionalism, responsiveness, and attention to detail.
• Assist management with operational initiatives, process improvements, and special projects.

Skills

Analytical thinking

Communication skills

Attention to detail

Remote work capability

Excel proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Job description

Global Liquidity Partners seeks a Trade Support / Client Services & Operations Associate to back two affiliated broker-dealers. This role oversees trading activity, client support, and operational workflows with an emphasis on accuracy and responsiveness.

The candidate should excel in a fast-paced capital markets environment, be detail-oriented, and able to work 3:30 AM–11:30 AM ET. The position is remote with onboarding in-office training.