Remote TMS & Integrations Support Analyst
Redwood Logistics
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Benefits offered by this job
Job summary
Redwood Logistics is seeking a Solutions Analyst – Infios Support for remote work within the United States. You will serve as a technical resource, combining transportation operations knowledge with strong analytical and troubleshooting skills to diagnose and resolve Infios TMS-related issues.
Responsibilities include owning customer support cases from investigation to resolution, responding to requests per SLAs, troubleshooting integrations and data exchanges, analyzing symptoms and logs,
Job description
Redwood Logistics is seeking a Solutions Analyst – Infios Support for remote work within the United States. You will serve as a technical resource, combining transportation operations knowledge with strong analytical and troubleshooting skills to diagnose and resolve Infios TMS-related issues.
Responsibilities include owning customer support cases from investigation to resolution, responding to requests per SLAs, troubleshooting integrations and data exchanges, analyzing symptoms and logs,
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