Remote Therapy & Onboarding Specialist

Noctrix Health, Inc.; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus

Stock options

Flexible working hours

Job summary

Noctrix Health, Inc. is looking for a Therapy Support Specialist to assist patients and clinicians with onboarding and therapy support. This full-time remote role requires a high school diploma and emphasizes customer service excellence, strong communication skills, and problem-solving abilities. The position offers compensation ranging from $55,000 to $75,000 annually plus bonuses and stock options. Join a team dedicated to transforming healthcare through innovative therapeutic wearables.

Qualifications

• High school diploma required.
• Experience in customer service is crucial.
• Proven ability to empathize and communicate complex technical solutions.

Responsibilities

• Represent Noctrix in virtual patient interactions.
• Consult with clinicians during implementation processes.
• Capture therapy support needs and provide feedback.

Skills

Customer service excellence

Verbal and written communication skills

Problem-solving and troubleshooting skills

Understanding complex technical solutions

Education

High school diploma

Associate or bachelor’s degree in biology or health-related field

Tools

Salesforce

Job description

Noctrix Health, Inc. is looking for a Therapy Support Specialist to assist patients and clinicians with onboarding and therapy support. This full-time remote role requires a high school diploma and emphasizes customer service excellence, strong communication skills, and problem-solving abilities. The position offers compensation ranging from $55,000 to $75,000 annually plus bonuses and stock options. Join a team dedicated to transforming healthcare through innovative therapeutic wearables.