Financial Wellness Advisor

PenAir Credit Union; Mobile (AL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Education assistance

Paid parental leave

Wellness programs

Gym membership

Retirement plan

Paid time off

Job summary

PenAir Credit Union in Mobile, AL seeks a customer-focused Teller/Member Service representative to process transactions, assist members, and deliver friendly financial guidance. The role combines cash handling with service excellence, including guidance on digital tools.

You will balance cash, educate members on digital banking, and refer opportunities to internal partners while maintaining accuracy and compliance. This entry-level position offers growth within a community-focused credit union.

Qualifications

• Minimum two years of financial institution experience in member service or cash operations.
• High school diploma or equivalent required.
• Strong communication and interpersonal skills; ability to explain products clearly and patiently.

Responsibilities

• Process a wide variety of financial transactions including deposits, withdrawals, transfers, and check cashing.
• Identify member needs and offer solutions, guiding them to appropriate services.
• Educate members on online/mobile banking and digital tools.
• Maintain accurate records and perform end-of-day balancing or related branch tasks.
• Refer opportunities to internal partners for investments, mortgage, or lending.

Skills

Customer service

Cash handling

Communication

Sales through service

Attention to detail

Education

High school diploma or equivalent

Job description

PenAir Credit Union in Mobile, AL seeks a customer-focused Teller/Member Service representative to process transactions, assist members, and deliver friendly financial guidance. The role combines cash handling with service excellence, including guidance on digital tools.

You will balance cash, educate members on digital banking, and refer opportunities to internal partners while maintaining accuracy and compliance. This entry-level position offers growth within a community-focused credit union.