Remote Telehealth RN - Home Infusion

Option Care Health; United States; Remote; USD 54,000 - 89,000; Full time

Benefits offered by this job

401k Retirement Savings Plan

myFlexPay

Award/Recognition Programs

Job summary

Option Care Health is seeking an experienced Registered Nurse for a Nursing Call Center role that coordinates and provides intermediate patient care at patients' homes via telephone or video chat. You will operate under supervision and collaborate with the clinical team to ensure safety and continuity of care.

Responsibilities include triaging calls, developing care plans with physicians, educating patients and families, and documenting in real-time while maintaining HIPAA compliance.

Qualifications

• Graduate of an accredited School of Nursing with an active registered nurse license (NLC member).
• Minimum of 1 year of nursing experience.
• Current CPR certification required.

Responsibilities

• Answer inbound calls from patients or caregivers via phone or video chat; make outbound calls; respond promptly to requests; initiate emergency procedures as needed.
• Develop and implement intermediate nursing plan of care; organize and participate in direct patient care; educate patients and families; obtain and clarify nursing orders from physicians.
• Assess patient needs and status at each interaction; reevaluate needs; provide patient education to achieve independence with prescribed therapy.
• Teach effectively using a patient-centered approach to achieve independence with therapy and care; support plan of treatment goals.
• Communicate with clinical team, providers, patients, and families to ensure continuity of care; document in real-time; comply with timelines for billing.
• Demonstrate compliance with policies, procedures, regulations, and accreditation standards.
• Maximize efficiency using computers to validate orders, communicate care, and follow visit schedules.
• Observe HIPAA and protect patient confidentiality; discuss financial obligations with patients.
• Participate in multidisciplinary team conferences; provide mentoring and onboarding support.
• Performs other related duties as directed by supervisor.

Skills

Nursing care

Telehealth

Patient communication

HIPAA compliance

Education

RN license (registered nurse)

CPR certification

Tools

Electronic health records

Job description

Option Care Health is seeking an experienced Registered Nurse for a Nursing Call Center role that coordinates and provides intermediate patient care at patients' homes via telephone or video chat. You will operate under supervision and collaborate with the clinical team to ensure safety and continuity of care.

Responsibilities include triaging calls, developing care plans with physicians, educating patients and families, and documenting in real-time while maintaining HIPAA compliance.