Remote Telecoms Network Operations Engineer

Placements24; USA; Remote; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Remote work

Company laptop

Home office stipend

Medical/dental/vision insurance

Retirement savings plan

Paid time off

Flexible working hours

Zusammenfassung

Placements24 is seeking a highly motivated Remote Telecoms Network Operations Engineer to join our client's fully remote team. The role focuses on monitoring, managing, and troubleshooting a large telecoms network to ensure stability, performance, and availability.

You will proactively monitor, respond to incidents, and implement preventative measures while collaborating with global teams and maintaining thorough documentation. This role suits those who excel in remote environments.

Qualifikationen

• Bachelor's degree or equivalent practical experience in a related field.
• Minimum 5 years in network operations or engineering for telecoms.
• Experience with SolarWinds, Nagios, Zabbix or similar tools.

Aufgaben

• Proactively monitor network performance and availability with monitoring tools.
• Respond to incidents and alerts to minimize service disruption.
• Perform routine maintenance, upgrades, and config changes.
• Analyze traffic patterns and metrics to fix issues.
• Implement security best practices and help with vulnerability management.
• Collaborate with other teams on design improvements and deployments.
• Document configurations, procedures, and troubleshooting guides.
• Participate in on-call rotation for 24/7 support.
• Contribute to continuous improvement of operations processes.

Kenntnisse

TCP/IP

BGP

OSPF

MPLS

VLANs

Network monitoring

Troubleshooting

Cloud networking

Ausbildung

Bachelor's degree in CS/EE/Telecom

Tools

SolarWinds

Nagios

Zabbix

VPNs

Jobbeschreibung

About the Role

Our client is looking for a highly motivated and skilled Remote Telecoms Network Operations Engineer to join their fully remote team. This role is critical for maintaining the stability, performance, and availability of our client's extensive telecommunications network. As a remote-first organization, we rely on our engineers to proactively monitor, manage, and troubleshoot network infrastructure across various locations. You will be instrumental in ensuring the seamless delivery of services to our customers, responding to incidents, and implementing preventative measures. The ideal candidate thrives in a remote work environment, possesses exceptional problem-solving abilities, and has a deep understanding of network operations and best practices. This is an excellent opportunity to advance your career without geographical constraints.

Key Responsibilities

• Proactively monitor network performance and availability using sophisticated monitoring tools.
• Respond to and resolve network incidents and alerts in a timely manner, minimizing service disruption.
• Perform routine network maintenance, upgrades, and configuration changes.
• Analyze network traffic patterns and performance metrics to identify and address potential issues.
• Implement network security best practices and participate in vulnerability management.
• Collaborate with other engineering teams on network design improvements and project deployments.
• Develop and maintain comprehensive documentation for network configurations, procedures, and troubleshooting guides.
• Participate in on-call rotation to provide 24/7 network support.
• Contribute to the continuous improvement of network operations processes and tools.
• Manage and troubleshoot complex network issues, including routing, switching, and transport systems.

Requirements

• Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in network operations or network engineering, with a focus on telecommunications.
• Proven experience with network monitoring tools (e.g., "SolarWinds, Nagios, Zabbix") and network management systems.
• In-depth knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, and other routing and switching protocols.
• Experience with troubleshooting common network issues, including latency, packet loss, and connectivity problems.
• Familiarity with network security concepts and tools (firewalls, VPNs).
• Strong analytical and problem-solving skills, with the ability to work autonomously.
• Excellent communication skills, both written and verbal, for effective remote collaboration.
• Must have a reliable high-speed internet connection and a dedicated home office space.
• Experience with cloud networking platforms (AWS, Azure) is a plus.

Benefits

• Our client offers a competitive annual salary and a comprehensive benefits package tailored for remote employees, including medical, dental, and vision insurance, as well as a retirement savings plan.
• Generous paid time off and flexible working hours are provided.
• Opportunities for professional development, online training, and certifications are actively encouraged.
• Employees have access to a company-provided laptop and a home office stipend.