Telecommunications Network Technician (Remote)

Placements24; United States; Remote; USD 69,000 - 131,000; Part time

Benefits offered by this job

Remote work stipend

Flexible schedule

Career development opportunities

Exposure to large-scale projects

Remote-friendly culture

Job summary

Placements24 seeks a Telecommunications Network Technician for a fully remote role in the United States. You will monitor and troubleshoot telecom network hardware, configure devices, and guide field technicians while working from a home office.

The ideal candidate has 4+ years of experience, knowledge of Cisco/Juniper/Huawei gear, TCP/IP, BGP/OSPF, VPNs, and experience with Wireshark and monitoring tools. This remote-first position offers a competitive contractor rate and opportunities to work

Qualifications

• Minimum 4 years of experience in telecommunications network operations, support, or engineering.
• Proven expertise with Cisco, Juniper, or Huawei hardware.
• Strong TCP/IP, routing (BGP/OSPF), switching, and VPN skills.
• Experience with network monitoring tools and packet analysis (Wireshark).

Responsibilities

• Remotely monitor, manage, and maintain telecommunications network equipment, including routers, switches, and firewalls.
• Perform remote diagnostics and troubleshooting to resolve network connectivity and performance issues.
• Configure and deploy network devices according to established standards and best practices.
• Collaborate with field technicians via phone and video conferencing to guide them through on-site installations and repairs.
• Analyze network traffic and performance data to identify potential bottlenecks and areas for optimization.
• Document network configurations, procedures, and troubleshooting steps accurately.
• Respond to network alerts and incidents in a timely manner, escalating critical issues as needed.
• Stay abreast of new networking technologies and industry trends to enhance network capabilities.
• Participate in network design discussions and provide technical input from a remote operational perspective.

Skills

Remote troubleshooting

TCP/IP knowledge

Network monitoring

Education

CCNA or CCNP certification

Tools

Cisco Equipment

Juniper Equipment

Huawei Equipment

Wireshark

Nagios

Zabbix

SolarWinds

Job description

About the Role

Our client, a rapidly expanding telecommunications infrastructure provider, is seeking a highly motivated and experienced Telecommunications Network Technician to join their fully remote operations team. This position is ideal for an individual who thrives in a virtual environment and possesses a deep understanding of network hardware, configuration, and troubleshooting across diverse platforms. You will be instrumental in ensuring the reliability and performance of our client's network infrastructure, providing remote support, conducting diagnostic tests, and collaborating with field teams. As a remote-first organization, all necessary tools and support will be provided to enable you to excel from your home office. This role demands strong analytical skills, excellent communication, and the ability to manage tasks independently.

Key Responsibilities

• Remotely monitor, manage, and maintain telecommunications network equipment, including routers, switches, and firewalls.
• Perform remote diagnostics and troubleshooting to resolve network connectivity and performance issues.
• Configure and deploy network devices according to established standards and best practices.
• Collaborate with field technicians via phone and video conferencing to guide them through on-site installations and repairs.
• Analyze network traffic and performance data to identify potential bottlenecks and areas for optimization.
• Document network configurations, procedures, and troubleshooting steps accurately.
• Respond to network alerts and incidents in a timely manner, escalating critical issues as needed.
• Stay abreast of new networking technologies and industry trends to enhance network capabilities.
• Participate in network design discussions and provide technical input from a remote operational perspective.

Requirements

• Minimum of 4 years of experience in telecommunications network operations, support, or engineering.
• Proven expertise with network hardware from major vendors (e.g., Cisco, Juniper, Huawei).
• Strong understanding of TCP/IP, routing protocols (e.g., BGP, OSPF), switching technologies, and VPNs.
• Experience with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds) and packet analysis (e.g., Wireshark).
• Excellent remote troubleshooting skills and the ability to diagnose complex network issues.
• Strong communication and interpersonal skills, with the ability to convey technical information clearly.
• Proficiency in using remote access tools and collaborative software.
• Relevant industry certifications such as CCNA, CCNP, or equivalent are highly desirable.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.

Benefits

• Highly competitive contractor rate with the potential for long-term engagement.
• Significant flexibility afforded by a fully remote work arrangement.
• Opportunity to work with cutting-edge telecommunications technology.
• Continuous learning and professional development opportunities.
• Be part of a forward-thinking and innovative company culture.
• Remote work stipend for internet and home office expenses.
• Exposure to large-scale network projects.