Remote Telecoms Field Technician

Placements24; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle provided

Health, dental, and vision insurance

Career advancement opportunities

Job summary

Placements24 is seeking a dedicated Telecoms Field Technician to support clients across the United States. The role combines remote administration with substantial on-site fieldwork, focusing on installation, maintenance, and repair of telecom equipment.

You will diagnose issues, configure routers and fiber components, and ensure service quality while maintaining safety and accurate records. A strong customer service mindset is essential for success in this client-facing position.

Qualifications

• Proven experience as Telecoms Field Technician or similar hands-on role.
• Strong understanding of telecom hardware, software and network protocols.
• Proficiency with diagnostic tools and test equipment.
• Excellent customer service and interpersonal skills.

Responsibilities

• Install, configure, and troubleshoot telecom systems on-site.
• Perform maintenance and preventative servicing to ensure network stability.
• Respond to service calls and resolve issues efficiently.
• Explain technical issues clearly to customers and document work.

Skills

Telecoms field experience

Customer-facing

Problem solving

Independent worker

Tools

Diagnostic tools

Testing equipment

Job description

About the Role

Our client is actively seeking a dedicated Remote Telecoms Field Technician to join their expanding operations, with the primary service area encompassing George . In this vital role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment and infrastructure at various client sites. While the role is based remotely for administrative purposes, it requires extensive fieldwork. You will be the face of our client on-site, ensuring customer satisfaction through expert technical support and prompt issue resolution. This position demands a self-starter attitude with excellent problem-solving capabilities and a commitment to upholding the highest standards of service delivery.

Key Responsibilities

• Perform on‑site installations, configuration, and troubleshooting of telecommunications systems, including routers, switches, and fiber optic equipment.
• Conduct regular maintenance checks and preventative servicing to ensure network stability and performance.
• Respond promptly to service calls and customer issues, diagnosing and resolving technical problems efficiently.
• Communicate effectively with customers to explain technical issues and provide solutions.
• Adhere to safety protocols and company procedures during all site visits.
• Maintain accurate records of all work performed, including service reports and inventory logs.

Requirements

• Proven experience as a Telecoms Field Technician or in a similar hands‑on technical role.
• Strong understanding of telecommunications hardware, software, and network protocols.
• Proficiency in using diagnostic tools and test equipment.
• Excellent customer service and interpersonal skills.
• Ability to work independently and manage time effectively across a designated service area.
• Valid driver's license and a clean driving record are essential.

Benefits

• Competitive salary commensurate with experience.
• Fully remote role with extensive fieldwork responsibilities.
• Company vehicle provided for site visits.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for skill enhancement and career advancement within the company.