Remote Technical Service Leader, Ruminant Health

Novonesis; Little Elm (TX); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) with up to 9% company match

Health, Dental, Vision & Life ins.

Paid vacation and holidays

Job summary

Novonesis is seeking a Manager of Technical Service, Ruminant Animal Health to lead the North American Ruminant Technical Service team and translate science into measurable customer value.

You will guide strategic priorities, develop talent, collaborate with Sales, Marketing, R&D and Regulatory, and represent the company at industry events while delivering exceptional technical support.

Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.
• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Demonstrated success partnering with commercial organizations to deliver customer value.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to lead through influence in a collaborative, matrixed environment.

Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Establish clear priorities, objectives, and development plans aligned with business goals.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Support product launches, technical positioning, customer education, and scientific communications.
• Oversee technical trials, field validation programs, and research collaborations.
• Monitor industry trends, emerging technologies, and evolving customer needs.
• Represent Novonesis at industry conferences, customer events, and professional associations.

Skills

Leadership

Team management

Communication

Stakeholder management

Strategic thinking

Education

PhD or DVM in Animal Science / related field

Job description

Novonesis is seeking a Manager of Technical Service, Ruminant Animal Health to lead the North American Ruminant Technical Service team and translate science into measurable customer value.

You will guide strategic priorities, develop talent, collaborate with Sales, Marketing, R&D and Regulatory, and represent the company at industry events while delivering exceptional technical support.