Remote Technical Sales Support Specialist

Lincoln Electric; Ohio; Remoto; USD 55.000 - 80.000; Tempo pieno

Descrizione del lavoro

Lincoln Electric in Cleveland, OH, seeks a skilled Technical Sales Support Specialist to deliver advanced support to our sales organization and key customers. You will apply strong analytical abilities, welding process knowledge, and data accuracy to streamline sales processes and boost overall sales effectiveness.

You will collaborate across Lincoln Electric to provide distributors and customers with timely insights, technical expertise, and exceptional service, contributing to pipeline

Competenze

• Bachelor’s degree or equivalent experience.
• Detail oriented with exceptional interpersonal, oral, and written communication skills.
• Self-motivated and outgoing individuals who thrive in a fast-paced environment.
• High Level of professionalism, integrity, organization, problem solver and good judgment skills.
• Works independently with accountability and consistent follow-through.
• Strong understanding of Lincoln Electric organization structure, product portfolio, and customer base.
• Strong understanding of welding procedures and processes.

Mansioni

• Provide advanced sales channel support by delivering specialized technical product expertise, developing accurate technical quotations informed by deep knowledge of welding products and processes, accelerating critical order fulfillment, resolving warranty and service issues, managing lead conversion activities, and equipping internal and external stakeholders with comprehensive, timely sales information.
• Analyze and interpret business and sales data to identify performance trends, uncover root causes, and recommend improvement opportunities that support operational effectiveness and sales growth initiatives.
• Own the creation and delivery timely reports and insights to the commercial team and distributors —including RCR, NAP, Distributor Marketing Funds, and Honors Training Tracking reports—to strengthen distributor relationships and support commercial sales initiatives and compliance requirements.
• Drive data integrity across strategic account records in Salesforce by conducting structured quality reviews, validating completeness and accuracy of contact, account, and activity data, and identifying gaps or trends that impact forecasting accuracy and sales pipeline analysis.

Conoscenze

Detail‑oriented

Communication skills

Self-motivated

Independent worker

Professionalism

Organizational skills

Welding knowledge

Customer focus

Formazione

Bachelor's degree

Strumenti

Microsoft Excel

SAP

Salesforce

Descrizione del lavoro

Lincoln Electric in Cleveland, OH, seeks a skilled Technical Sales Support Specialist to deliver advanced support to our sales organization and key customers. You will apply strong analytical abilities, welding process knowledge, and data accuracy to streamline sales processes and boost overall sales effectiveness.

You will collaborate across Lincoln Electric to provide distributors and customers with timely insights, technical expertise, and exceptional service, contributing to pipeline