Remote Technical Resources Manager (Sales Engineering)

U.S. Pipe; Birmingham (AL); Remote; USD 90,000 - 130,000; Full time

Job summary

U.S. Pipe is seeking a dynamic Manager of Technical Resources - Remote to lead the Technical Resource team, guiding product application, installation procedures, and customer satisfaction.

You will mentor sales engineers, drive strategic planning, and ensure service quality across projects. Key requirements include a bachelor’s degree in engineering, proven sales experience, excellent communication, and the ability to travel up to 50%.

Qualifications

• Bachelor’s degree in Engineering or related field.
• Proven sales experience in a related product or service.
• Exceptional communication and presentation skills, and ability to express technical and nontechnical concepts clearly and concisely.
• Expert understanding of service and product, and ability to innovate new ways the product can serve customers.
• Excellent organizational skills to meet goals and set priorities.
• Innate drive to succeed and take initiative.
• Strong organizational talents and abilities to work under pressure and in new environments.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Ability to travel up to 50%.

Responsibilities

• Hiring, training, assigning, tracking, mentoring, monitoring and troubleshooting new sales engineer staff.
• Support daily operations goals by advising the sales engineers, making recommendations through strategic planning.
• Dealing with issues of customer service standards and quality control, troubleshooting productivity issues, accomplishing auditing operations and making changes and improvements when necessary.
• Address sales engineering financial department goals.
• Communicate in order to keep service contracts current, and preventative maintenance.
• Achieve related duties and responsibilities as necessary in order to support, organize and monitor the success of the sales engineering department.

Skills

Sales experience

Communication skills

Engineering degree

Problem solving

Initiative

Remote collaboration

Education

Bachelor’s degree in Engineering or related field

Job description

U.S. Pipe is seeking a dynamic Manager of Technical Resources - Remote to lead the Technical Resource team, guiding product application, installation procedures, and customer satisfaction.

You will mentor sales engineers, drive strategic planning, and ensure service quality across projects. Key requirements include a bachelor’s degree in engineering, proven sales experience, excellent communication, and the ability to travel up to 50%.