Remote Technical Editor & Documentation Specialist

Serco; City of Albany (NY); A distancia; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible hours

Full-time employment

Descripción de la vacante

Serco Inc. seeks a full-time Technical Editor & Document Support Specialist to edit, format, and prepare client-facing technical and operational documents.

You will collaborate with program management, operations, quality, and technical teams to ensure clarity, consistency, and compliance with contractual and organizational standards. The role involves coordinating reviews, maintaining version control, and supporting SOPs, process maps, and training materials.

Formación

• Bachelor’s degree in English, Communications, Technical Writing, Business Administration, Public Administration, or related field; 2+ years relevant experience (6+ years may substitute for degree).
• Experience editing client-facing deliverables and coordinating reviews.
• Proficiency in Word Track Changes, comments, styles, templates, numbering, TOCs, cross-references, and section formatting; working knowledge of PowerPoint and Teams.

Responsabilidades

• Perform technical, substantive, and editorial reviews of SOPs, plans, reports, white papers, executive summaries, meeting minutes, training and operational docs, process guides, and job aids.
• Ensure documents comply with templates, formatting standards and style requirements; improve clarity and consistency while preserving meaning.
• Coordinate reviews using tracked changes; resolve feedback with authors; ensure version control and approval readiness.
• Review documents against contractual requirements and quality standards; flag gaps for resolution.

Conocimientos

Editing

Document review

Formatting

Educación

Bachelor’s degree in English/Communications/Technical Writing

Herramientas

Microsoft Word

PowerPoint

Teams

Descripción del empleo

Serco Inc. seeks a full-time Technical Editor & Document Support Specialist to edit, format, and prepare client-facing technical and operational documents.

You will collaborate with program management, operations, quality, and technical teams to ensure clarity, consistency, and compliance with contractual and organizational standards. The role involves coordinating reviews, maintaining version control, and supporting SOPs, process maps, and training materials.