Remote Technical Editor & Documentation Specialist

Serco; Madison (WI); Remote; USD 65,000 - 95,000; Full time

Job summary

Serco Inc. in the United States is seeking a full-time Technical Editor & Document Support Specialist to edit, format, and prepare client-facing technical and operational documents.

You will work with program management, operations, quality, and technical teams to ensure documents are clear, consistent, and aligned with contractual requirements. The ideal candidate will edit complex documents, coordinate reviews, and manage versions in a deadline-driven environment.

Qualifications

• Edit, format, and prepare client-facing technical and operational documents.
• Coordinate reviews and manage document versions in a deadline-driven environment.
• Experience supporting federal government contracts is preferred.
• Bachelor’s degree plus two years of relevant experience (six years may substitute).
• Proficiency in Word with Track Changes, styles, templates; PowerPoint and Teams knowledge.

Responsibilities

• Perform technical, substantive, and editorial reviews of SOPs, plans, reports, and briefing materials.
• Ensure documents comply with templates, formatting standards, and style requirements.
• Improve clarity, grammar, readability, and document flow while preserving meaning.
• Coordinate technical questions with authors and subject matter experts.
• Support document authors from drafting through final submission and formatting.

Skills

Editing

Technical editing

Review coordination

Document formatting

Microsoft Word

PowerPoint

Team communication

Attention to detail

Education

Bachelor's degree in English/Communications/Technical Writing/related field

Tools

SharePoint

Confluence

Box

AI editing tools

Job description

Serco Inc. in the United States is seeking a full-time Technical Editor & Document Support Specialist to edit, format, and prepare client-facing technical and operational documents.

You will work with program management, operations, quality, and technical teams to ensure documents are clear, consistent, and aligned with contractual requirements. The ideal candidate will edit complex documents, coordinate reviews, and manage versions in a deadline-driven environment.