Remote Technical Editor & Document Specialist

Serco; Frankfort (KY); A distancia; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible schedules

Descripción de la vacante

Serco Inc. is seeking a full-time Technical Editor & Document Support Specialist to edit, format, and prepare client-facing technical and operational documents.

You will collaborate with program management, operations, quality, and technical teams to ensure accuracy and compliance with contractual standards. The role requires editing complex documents, coordinating reviews, and managing versions in a deadline-driven environment; federal government contract support is preferred.

Formación

• Bachelor’s degree in English, Communications, Technical Writing, Business Administration, Public Administration, or a related field, plus at least two years of relevant experience.
• At least six years of relevant experience may substitute for a degree.
• Demonstrated experience reviewing and editing client-facing deliverables.
• Proficiency in Microsoft Word, including Track Changes, comments, styles, templates, automatic numbering, tables of contents, cross-references, and section formatting. Working knowledge of PowerPoint and Teams.
• Experience using SharePoint, Confluence, Box to maintain document libraries, track versions, and support review workflows.

Responsabilidades

• Perform technical, substantive, and editorial reviews of client documents, including SOPs, plans, reports, white papers, executive summaries, meeting minutes, briefing materials, training and operational documentation, process guides, and job aids.
• Ensure documents comply with templates, formatting standards, and style requirements; improve clarity, grammar, readability, and document flow while preserving meaning.
• Coordinate technical questions with authors and subject matter experts; maintain consistent tone and terminology across documents; flag conflicting information for resolution.
• Support document authors from drafting through final submission; assist with document assembly and formatting; track changes and comments; incorporate approved updates.
• Review documents against contractual requirements, quality standards, and approval checklists; flag gaps for resolution by responsible owners; review SOPs, process maps, workflows, and guidance documents.
• Identify opportunities to simplify procedures and improve document usability; maintain document repositories and version control records; support review workflows and submissions.
• Participate in document review meetings and working sessions; support special projects, audits, and quality improvement initiatives.

Conocimientos

Written communication

Verbal communication

Editing

Document formatting

Track Changes

Educación

Bachelor’s degree in English/Communications/Technical Writing/Business Administration/Public Administration or related field

Herramientas

Microsoft Word

PowerPoint

Teams

SharePoint

Confluence

Box

Descripción del empleo

Serco Inc. is seeking a full-time Technical Editor & Document Support Specialist to edit, format, and prepare client-facing technical and operational documents.

You will collaborate with program management, operations, quality, and technical teams to ensure accuracy and compliance with contractual standards. The role requires editing complex documents, coordinating reviews, and managing versions in a deadline-driven environment; federal government contract support is preferred.