Remote Technical Documentation Manager – Lead 3-5 Writers

Datadog; Illinois; Remote; USD 131,000 - 193,000; Full time

Benefits offered by this job

Stock equity (RSUs)

Professional development and training

Mentor and buddy program

Inclusive culture and EmployeeResource

Job summary

Datadog is seeking a Documentation Manager to lead Datadog Docs. This remote role in North America focuses on delivering high‑quality technical documentation for APIs, SDKs, developer tools, and security tooling, while collaborating with product and engineering teams.

You will guide a small team, mentor writers, and ensure documentation as code standards. The position emphasizes collaboration with SMEs and cross‑functional stakeholders to create robust docs for developers and operators.

Qualifications

• 5–10 years of experience researching and developing documentation for technical topics (databases, APIs, cloud infrastructure, performance & security monitoring).
• 2–5 years managing a small team of technical writers, coaching performance and guiding projects.
• Publicly available technical writing samples.
• Comfort reading multiple programming languages (e.g., Ruby, Python, Go, bash).
• Experience with documentation as code and modern infrastructure (IaaS, containers); familiarity with Git/GitHub and CI/CD tooling.

Responsibilities

• Manage 3–5 technical writer direct reports and oversee their day‑to‑day, helping them plan and grow.
• Partner with Product and Engineering to maintain public documentation for users and developers.
• Research technical details by interviewing SMEs and testing the product.
• Collaborate with the Documentation team to improve standards and processes.

Skills

Team leadership

Technical writing

Documentation strategy

SME interviewing

Public samples

Tools

Git/GitHub

CI/CD tooling

Cloud services (IaaS)

Job description

Datadog is seeking a Documentation Manager to lead Datadog Docs. This remote role in North America focuses on delivering high‑quality technical documentation for APIs, SDKs, developer tools, and security tooling, while collaborating with product and engineering teams.

You will guide a small team, mentor writers, and ensure documentation as code standards. The position emphasizes collaboration with SMEs and cross‑functional stakeholders to create robust docs for developers and operators.