Remote Technical Documentation Lead for FAA Data Platforms

Network Designs; McLean (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Network Designs, Inc. (NDi) seeks a Technical Documentation Specialist to develop and maintain architecture documentation, SOPs, runbooks, and user guides for FAA EIDIP.

You will translate complex information into clear materials for diverse audiences and ensure alignment with governance and security practices. You will interview stakeholders, maintain version-controlled content, and collaborate with Agile teams to keep documentation synchronized with platform changes.

Qualifications

• Bachelor's degree in any field
• Minimum 5 years of relevant technical writing, documentation, communications, or related experience
• Experience creating technical documentation and diagrams and applying professional documentation standards.
• Experience translating business processes into workflows and developing security, integration, design, development, and implementation documentation.
• Experience researching, analyzing, compiling, writing, and editing diverse policy, technical, statistical, demographic, and financial information.
• Strong proficiency with Microsoft Office and SharePoint.
• Ability to translate complex technical content into clear documentation for technical and nontechnical audiences.
• Ability to obtain and maintain FAA Contractor Personnel Suitability.
• Strong written, verbal, organizational, research, editing, and cross-functional collaboration skills.

Responsibilities

• Develop and maintain architecture documentation, technical design documents, SOPs, runbooks, user guides, security artifacts, process documentation, training materials, and knowledge-base content.
• Translate complex technical, policy, process, statistical, demographic, and financial information into clear, accurate, audience-appropriate documentation.
• Interview architects, engineers, security practitioners, analysts, program managers, product owners, and users to collect and validate source information.
• Document business processes, workflows, security and integration requirements, design decisions, development procedures, implementation steps, operational practices, and support processes.
• Edit professional documents for content, structure, consistency, readability, accessibility, format, flow, and technical integrity.
• Determine the suitability and level of detail of material for executive, technical, operational, and end-user audiences and identify missing or incomplete content.
• Maintain version-controlled repositories, templates, diagrams, document standards, review cycles, release updates, and approval records.
• Support project and program reports, procedures, presentations, meeting materials, training, transition, onboarding, and knowledge-transfer activities.
• Collaborate with Agile and technical delivery teams to ensure documentation remains synchronized with platform, application, security, governance, and operational changes.

Skills

Technical writing

Communication

Organizational skills

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

SharePoint

Job description

Network Designs, Inc. (NDi) seeks a Technical Documentation Specialist to develop and maintain architecture documentation, SOPs, runbooks, and user guides for FAA EIDIP.

You will translate complex information into clear materials for diverse audiences and ensure alignment with governance and security practices. You will interview stakeholders, maintain version-controlled content, and collaborate with Agile teams to keep documentation synchronized with platform changes.