Remote Tech Documentation Specialist for Federal Programs

Network Designs; Alexandria (VA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid leave

Professional development

Job summary

Network Designs, Inc. (NDi) invites a Technical Documentation Specialist to support the FAA Chief Data Office Enterprise Information & Data Integration Program (EIDIP).

You will develop, edit, and sustain clear technical documentation for enterprise platforms, modernization initiatives, governance activities, security processes, software delivery, AI/ML capabilities, and user support. The role requires translating complex concepts into accessible materials for technical and nontechnical

Qualifications

• Bachelor's degree in any field or discipline.
• Minimum 5 years of relevant technical writing, documentation, communications, or related experience.
• Experience creating technical documentation and diagrams and applying professional documentation standards.
• Experience translating business processes into workflows and developing security, integration, design, development, and implementation documentation.
• Experience researching, analyzing, compiling, writing, and editing diverse policy, technical, statistical, demographic, and financial information.
• Strong proficiency with Microsoft Office and SharePoint.
• Ability to translate complex technical content into clear documentation for technical and nontechnical audiences.
• Ability to obtain and maintain FAA Contractor Personnel Suitability.
• Strong written, verbal, organizational, research, editing, and cross-functional collaboration skills.

Responsibilities

• Develop and maintain architecture documentation, technical design documents, SOPs, runbooks, user guides, security artifacts, process documentation, training materials, and knowledge-base content.
• Translate complex technical, policy, process, statistical, demographic, and financial information into clear, accurate, audience-appropriate documentation.
• Interview architects, engineers, security practitioners, analysts, program managers, product owners, and users to collect and validate source information.
• Document business processes, workflows, security and integration requirements, design decisions, development procedures, implementation steps, operational practices, and support processes.
• Edit professional documents for content, structure, consistency, readability, accessibility, format, flow, and technical integrity.
• Determine the suitability and level of detail of material for executive, technical, operational, and end-user audiences and identify missing or incomplete content.
• Maintain version-controlled repositories, templates, diagrams, document standards, review cycles, release updates, and approval records.
• Support project and program reports, procedures, presentations, meeting materials, training, transition, onboarding, and knowledge-transfer activities.
• Collaborate with Agile and technical delivery teams to ensure documentation remains synchronized with platform, application, security, governance, and operational changes.

Skills

Technical writing

Documentation

Microsoft Office

SharePoint

Workflow diagrams

Audience communication

Education

Bachelor's degree

Tools

Microsoft Visio

Confluence

SharePoint

Job description

Network Designs, Inc. (NDi) invites a Technical Documentation Specialist to support the FAA Chief Data Office Enterprise Information & Data Integration Program (EIDIP).

You will develop, edit, and sustain clear technical documentation for enterprise platforms, modernization initiatives, governance activities, security processes, software delivery, AI/ML capabilities, and user support. The role requires translating complex concepts into accessible materials for technical and nontechnical