Remote Technical Delivery Leader

brightvisiontechnologies; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Bright Vision Technologies is seeking a Technical Delivery Manager to lead end-to-end service delivery for key accounts in a remote-capable role across the United States. You will work with the AGM to ensure best-in-class delivery by integrating capabilities from architecture, security, and engineering teams, while focusing on value delivery and profitability.

You will manage program governance, establish reporting, and mentor team members to sustain high-quality delivery and client satisfaction

Qualifications

• 12+ years of program/delivery management experience.
• Proven ability to navigate matrixed environments across large teams.
• Healthcare/Medicaid domain knowledge and client engagement experience.

Responsibilities

• Support the AGM across customer needs as aDelivery SME for the Delivery organization.
• Coordinate with infrastructure, security, IT, and other teams for service delivery coverage.
• Lead data- and metrics-driven governance with escalation to leadership when needed.
• Cultivate relationships with shared service leaders to tailor services for customers.
• Oversee recruitment, coaching, and performance management within the team.

Skills

Program Management

Financial Acumen

Matrixed Environments

Relationship Management

Healthcare/Medicaid Knowledge

Job description

Bright Vision Technologies is seeking a Technical Delivery Manager to lead end-to-end service delivery for key accounts in a remote-capable role across the United States. You will work with the AGM to ensure best-in-class delivery by integrating capabilities from architecture, security, and engineering teams, while focusing on value delivery and profitability.

You will manage program governance, establish reporting, and mentor team members to sustain high-quality delivery and client satisfaction