Remote Tech Product Manager – IT Ops & Security

Phoenixoutcomes; Northern (KY); Hybrid; USD 145,000 - 165,000; Full time

Job summary

Phoenixoutcomes seeks a Technical Product Manager for IT Operations & Security on a large federal program. You will own the Operations roadmap, align with the VA lead, and shape staffing plans, cost estimates, and delivery strategies across multiple platforms.

You will evaluate infrastructure, security, and DevSecOps staffing, collaborate with technical leads, and contribute to cost proposals while ensuring program success and client alignment.

Qualifications

• Bachelor's degree and 7 years of relevant experience managing technology products and/or projects.
• An additional 2 years of experience with an Associate's Degree.
• An additional 4 years of experience with a high school diploma.
• Experience managing infrastructure, security, or IT operations-focused technology projects.
• Experience building and maintaining a product/project roadmap and prioritizing a multi-project portfolio.
• Strong working knowledge of Agile delivery practices and tools such as Jira and Confluence.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the primary point of contact and relationship owner with the VA Operations lead.
• Maintain and refine a prioritized roadmap across approximately 15 Operations projects, incorporating ROI, risk, technical dependencies, and VA-wide mandates.
• Facilitate prioritization discussions with the VA Operations lead, providing data-driven recommendations and clearly articulated trade-offs.
• Manage 3-4 concurrent in-flight projects from initiation through delivery.
• Oversee delivery across Linux/Windows servers, Oracle databases, Salesforce, MuleSoft, and AWS Lambda, coordinating with platform leads.
• Screen and evaluate resumes and candidate qualifications for infrastructure, security, and DevSecOps roles.
• Support cost proposals and ROM estimates for new Operations projects, incorporating lessons learned.

Skills

Agile delivery practices

Stakeholder communication

Roadmapping & prioritization

Risk & dependency management

Education

Bachelor's degree in a technical field

Certification: PMP/CSM/PSM (preferred)

Tools

Jira

Confluence

Job description

Phoenixoutcomes seeks a Technical Product Manager for IT Operations & Security on a large federal program. You will own the Operations roadmap, align with the VA lead, and shape staffing plans, cost estimates, and delivery strategies across multiple platforms.

You will evaluate infrastructure, security, and DevSecOps staffing, collaborate with technical leads, and contribute to cost proposals while ensuring program success and client alignment.