Remote Tech Admin Analyst II | Epic Security Cert

Partner’s Consulting, Inc.

Philadelphia (Philadelphia County)

Remote

USD 75,000 - 95,000

Part time

11 days ago

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Job summary

Partner’s Consulting, Inc. is seeking a Technology Administration Analyst II for a fully remote contract position.

The role requires Epic Security certification and experience with Epic in a Pediatric Healthcare environment, plus familiarity with Active Directory and Microsoft Entra. You will work under supervision on daily tasks and project work, providing advanced technology administration, troubleshooting, and customer support to internal and external clients.

Qualifications

High school diploma or GED required.
Epic Security certification required.
Ability to support voice infrastructure including IVR, voicemail, VoIP, and telephony.
Experience with telephony systems, scripting, VoIP, and unified communications.
Strong familiarity with Active Directory provisioning and security.
Experience with Epic in healthcare setting preferred.

Responsibilities

Contributes to analysis and design for current and emerging technologies.
Demonstrates advanced technical knowledge across technology administration domains.
Performs trend analysis, testing, escalation, and documentation.
Creates detailed project and change documents (RFPs, plans).
Coaches Level I staff and assists in onboarding new hires.
Supports on-call activities and vendor coordination to resolve issues quickly.
Identifies performance improvement opportunities and evaluates tech deployments.
Participates in audits and project work with minimal supervision.