Remote Tax Specialist: Expert Prep & Guidance

Intuit, Inc.; Asheville (NC); Remote; USD 25,000 - 33,000; Part time

Benefits offered by this job

Cash bonus eligibility

Equity rewards

Benefits package

Job summary

Intuit, Inc. is seeking a tax professional to help TurboTax customers prepare and file returns remotely. You will provide expert guidance, explain tax concepts, and ensure high-quality customer interactions via video and chat tools.

Strong communication and tax knowledge are essential, with a willingness to complete required training. The role requires at least 2 years of recent tax preparation experience, active PTIN, and the ability to work at least 20 hours per week from a remote setting in

Qualifications

• 2+ years of federal and state 1040 tax return preparation for 30+ clients per season.
• Active PTIN or ability to obtain; state licenses/certifications as required.
• Willing to work minimum 20 hours per week; strong technology skills.
• Proficient in tax terminology and using tax software, with clear communication.

Responsibilities

• Virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product support.
• Explain tax terms in plain language and document customer interactions.
• Meet KPIs and participate in training, pilots, and validations.

Skills

Tax preparation

Customer service

Communication

Bilingual (English/Spanish)

Education

PTIN

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. is seeking a tax professional to help TurboTax customers prepare and file returns remotely. You will provide expert guidance, explain tax concepts, and ensure high-quality customer interactions via video and chat tools.

Strong communication and tax knowledge are essential, with a willingness to complete required training. The role requires at least 2 years of recent tax preparation experience, active PTIN, and the ability to work at least 20 hours per week from a remote setting in