Remote Tax Specialist: Expert Guidance & Return Prep

Intuit, Inc.; Eagle (ID); A distancia; USD 30.000 - 39.000; A tiempo parcial

Descripción de la vacante

Intuit, Inc. is seeking a virtual Tax Professional to guide TurboTax customers through tax preparation and explanations of tax terms. You will provide expert advice, perform full service returns, and respond to product inquiries via video interactions from across the United States.

The role requires 2+ years of tax prep experience, active PTIN, and the ability to work at least 20 hours per week. Strong communication and online collaboration skills are essential.

Formación

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for 30+ clients per season using commercial tax software.
• Must possess or be able to obtain related state licenses, certificates, permits, or bonds.
• Active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.

Responsabilidades

• This is a virtual, customer-facing role; you will be using our video communications software to interact with customers.
• Help TurboTax customers with tax advice, full service return preparation and product inquiries.
• Create high quality customer interactions with empathy and deep tax knowledge.
• Document customer interactions and work toward meeting KPI metrics and company goals.
• Participate in training and development as required by the business.

Conocimientos

Customer service

Verbal communication

Written communication

Problem solving

Internet reliability

Herramientas

PTIN

Descripción del empleo

Intuit, Inc. is seeking a virtual Tax Professional to guide TurboTax customers through tax preparation and explanations of tax terms. You will provide expert advice, perform full service returns, and respond to product inquiries via video interactions from across the United States.

The role requires 2+ years of tax prep experience, active PTIN, and the ability to work at least 20 hours per week. Strong communication and online collaboration skills are essential.