Remote Tax Specialist: Expert Guidance & Returns

Intuit, Inc.; Marietta (GA); Remote; USD 26,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist customers with TurboTax product guidance and tax preparation in a virtual, customer-facing role. You will help customers complete their returns, explain tax terms, and ensure accurate, confident support across video interactions.

The position requires 2+ years of recent 1040 preparation experience, active PTIN, and strong communication. Remote work with flexible hours and ongoing training are offered to deliver high-quality

Qualifications

• 2+ years of federal and state 1040 tax return preparation for at least 30 clients per season.
• Active PTIN or ability to obtain PTIN.
• Knowledge of Circular 230.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology; solid computer skills.
• Excellent verbal and written communication.
• Bilingual English/Spanish a plus.

Responsibilities

• Interact with customers via video communications software to provide tax guidance.
• Assist with tax preparation, including full service return preparation and signature.
• Answer tax and product questions.
• Document customer interactions.
• Meet KPI metrics and participate in training.
• Work remotely in a virtual environment and adhere to security requirements.
• Utilize government sites and resources to find accurate answers.
• Participate in pilot tests and experience validations.

Skills

Tax preparation

Customer service

Video support

Bilingual English/Spanish

PTIN awareness

Tools

Smartlook

Video conferencing

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist customers with TurboTax product guidance and tax preparation in a virtual, customer-facing role. You will help customers complete their returns, explain tax terms, and ensure accurate, confident support across video interactions.

The position requires 2+ years of recent 1040 preparation experience, active PTIN, and strong communication. Remote work with flexible hours and ongoing training are offered to deliver high-quality