Remote Tax Specialist: 1040 Return Expert (Virtual)

Intuit, Inc.; Homestead (Allegheny County); Remote; USD 31,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax preparation professional for a virtual customer-facing role supporting TurboTax customers in the United States. You will provide expert tax guidance, complete return preparation, and explain tax terms using clear language.

Role requires strong communication skills, ability to work with video tools, and a dedication to customer service while meeting KPI targets. Remote position with flexible hours and training provided.

Qualifications

• 2+ years of federal and state individual 1040 tax return experience for customers.
• Active PTIN and state licenses/certificates.
• Willingness to work a minimum of 20 hours per week.
• Proficient with technology and video/audio tools.

Responsibilities

• Assist TurboTax customers remotely via video communications software.
• Provide tax advice and full-service return preparation and signature.
• Answer product questions and clarify tax/technical terms in plain language.
• Document customer interactions and maintain KPI targets.

Skills

Tax preparation

Customer service

Communication skills

Video conferencing

Tech-savvy

Tools

TurboTax

Job description

Intuit, Inc. is seeking a tax preparation professional for a virtual customer-facing role supporting TurboTax customers in the United States. You will provide expert tax guidance, complete return preparation, and explain tax terms using clear language.

Role requires strong communication skills, ability to work with video tools, and a dedication to customer service while meeting KPI targets. Remote position with flexible hours and training provided.